Shipping policy

Shipping Options:

We offer various shipping methods to international destinations. Shipping costs will be calculated at checkout based on your location and chosen method.

• Import Taxes and Duties:

  • Import taxes, customs duties, and fees are the responsibility of the receiver. These charges vary by country and are determined by local customs authorities.

  • We recommend that you check with your local customs office for more information on applicable fees and charges prior to placing your order.

  Delivery Time:

  • Delivery times may vary depending on the destination and shipping method selected. Please allow additional time for customs processing.

  Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email to monitor your shipment's progress.

  Lost or Damaged Shipments:

  • In the event that your package is lost or damaged during transit, please contact us immediately so we can assist you.

Delays: Saint Gracèn is not responsible for delays caused by carriers, weather, or customs. We appreciate your patience.